Select your country from the list below to see your local delivery information. 

All standard delivery times can be found on this page. The available shipping methods, cost, and current delivery time of your order will be shown at the checkout.

Free delivery available for orders:
1. Over €400 in Latvia, Lithuania, and Estonia
2. Over £700 in the UK

We provide two delivery methods: Courier Delivery and Pick-up Point Delivery. Below you will find detailed information about our delivery options, costs, and estimated delivery times.

Delivery to Baltic Countries (Estonia, Latvia, Lithuania)

For deliveries within Estonia, Latvia, and Lithuania, we partner with Omniva.
You can choose between home delivery by courier or pick-up from one of Omniva’s convenient parcel lockers or pick-up points.**

**Shipping Costs (Baltic Region):

**Free Shipping

Orders over €400 qualify for free courier or pick-up point delivery within the Baltic countries.

**Delivery Times (Baltic Region)

1. Courier Delivery: 2–4 business days
2. Pick-up Point Delivery: 1–3 business days

International Shipping Across Europe and UK

For deliveries outside the Baltic region, we offer both courier and pick-up point services via Omniva.

Delivery times begin once your order is processed by our merchant and shipping costs are calculated based on the destination country and package weight. Please note that delivery time estimates shown in our shipping calculator reflect the transit period after order processing is complete.

**Shipping Costs (International)

Central Europe

Western Europe

Northern Europe

Southern Europe

Eastern Europe

Norway

Free Shipping

We offer free shipping on orders over €400 for most European countries.

Delivery Times (International)

1. Courier Delivery: Typically between 4–7 business days
2. Pick-up Point Delivery: Typically between 5–9 business days
   
   

UK Shipping

For deliveries to the United Kingdom, we offer both courier and pick-up point services. Please note that delivery time estimates shown in our shipping calculator reflect the transit period after order processing is complete.

Shipping Costs (UK)

• Courier Delivery: £14 (€16)
• Pick-up Point Delivery: £12 (€14)
  
  

Free Shipping

Orders over £700 qualify for free shipping in the UK.

Delivery Times (UK)

1. Courier Delivery: Typically between 4–6 business days
2. Pick-up Point Delivery: Typically between **5–8 business days
   
   

Special Exclusion for Parkas and Pre-order Items

Please note that orders containing parkas and items from the Pre-order category have an extended delivery time due to additional processing and shipping requirements:

Orders will be delivered within 14–18 business days, regardless of the selected shipping method.

Tracking Your Order

Once your order has been dispatched, you will receive a shipment confirmation email with a tracking number. You can track your order using this number on the Omniva Track & Trace page.

Please note that we do not currently offer account-based tracking through our website; all tracking updates will be provided via email once your order has shipped.

Additional Information

Orders placed during weekends or public holidays will be processed on the next business day.

For any questions or concerns regarding shipping, please contact our customer service team at promiseshop.eu@gmail.com.